How Saxco International Improved FTR Percentage and Reduced the TAT Using ManageArtworks

Saxco is a company that specializes in packaging solutions, primarily focusing on the alcoholic beverages like wine, spirits, beer, as well as non-alcoholic drinks. Their expertise covers glass bottles, plastic containers, closures, and other related packaging materials. In addition to providing packaging materials, Saxco also offers design, consulting, and supply chain services to help beverage companies create, source, and distribute their products effectively, providing a full-service experience from concept to delivery.

Delivering the final packaging with the artwork, required working with the client, supplier and print coordinators. Saxco had challenges making this happen in a consistent way at a pace at which customers demanded.

Challenges:

Saxco has over 5000+ regular customers and many more who work with them on an in-frequent basis. They also have a global network of 600+suppliers who they work with to satisfy client requirements. Working with such a large number of customers and suppliers and coordinating across with the printing team was a big challenge.

1.Slow TAT: The artwork proofing and management process took a considerable time working its way through the customer, sales, buyer and print coordinators. This impacted Saxco’s efficiency and made it harder for them to complete the projects within the stipulated timeline. 

2.Project Management: Dealing with large number of customers and suppliers meant there were project management bottlenecks. Visibility on the project flow was minimal and lead to constantdelays and firefighting.

Considering these challenges, the company wanted a solution that would allow them to streamline the workflow,reduce the time taken to complete artwork projects, and service customers at the highest service level as possible.

They chose ManageArtworks due to its proven track record of reducing project timelines, artwork errors and improving collaboration.

ManageArtworks Solution:

ManageArtworks is a platform that helps companies collaborate and manage packaging artwork projects efficiently. 

Here’s how ManageArtworks helped Saxco International manage their artwork projects efficiently

1.Digitizing the process: The entire delivery process was mapped out taking into consideration all the packaging and print specifications for each artwork type (Direct print can, sleeved containers, etc.). Depending on the artwork type, the respective data fields and mandatory information was automatically available for the users to fill. Users had the convenience of drop-down lists to pick up every possible type of print and packaging specification data based on the artwork type. This greatly improved the speed, accuracy and consistency of the project data. The to-be process was mapped out into the ManageArtworks system with the flexibility to pick stakeholders responsible for each customer and supplier. The ‘Ship date’ gave everyone the visibility on the deadline to be met.

2.Seamless collaboration: Everyone from Sales reps, CSR, Print coordinators, Buyers, Customer and Supplier representatives were all on one single system. This brought in huge transparency into how the project was going on. All files and their versions were available in one central place. Everyone received email alerts for their tasks and reminders if something is overdue. This greatly reduced the need for manual follow-up and got everyone on the same page about the status of the project.

3.Tracking and Reporting: The ManageArtworks system had built in reports where every project and their timeline could be tracked. The planned number of days, the actual time taken, the number of iterations and the average time taken for each task was available in real-time. This really helped in not only understanding which projects were running late but also analyse at the task level where the bottlenecks were and take remedial action.

Results:

A 45% reduction in the time taken for project delivery

A jump to 86% right-first-time project delivery

Significant improvements in Cost Savings and Efficiency.

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Hear what Our Customers say

We wanted to streamline our label approval process with a functional program that could help us avoid human error, consolidate information, store assets, and provide timelines. ManageArtworks met all of these needs and is extremely user friendly, so our adoption to the software was seamless. The customer service and customization far exceed expectations.
The system's efficiency in handling artwork submissions, revisions, and approvals has not only saved us valuable time but has also enhanced collaboration among team members. Its automated notification feature has greatly reduced communication gaps and improved overall project coordination. the Artwork Management System has been a game-changer for us. Its reliability, ease of use, and comprehensive capabilities make it an indispensable tool for anyone dealing with artwork management.
ManageArtworks has significantly improved our workflows and artwork development process. The tool makes it easy to initiate new projects and set up timelines for artwork development. The ability to store all relevant information in one central location has been a game-changer as it allows us team members to collaborate and communicate seamlessly. Special thanks to the customer support team for their responsiveness and meaningful support.
ManageArtworks is an excellent product to work on with. With this tool, our artwork development timelines are coming down and efficiency is getting improved. This tool makes it easy for multiple departments to work together seamlessly. My special appreciation to the support team. They are extremely knowledgeable, listen to all the queries carefully, and come up with solutions quickly. They ensure that the new updates are implemented without disrupting our work.
What sets ManageArtworks apart from off-the-shelf document management systems (DMS), artwork management systems and other collaboration platforms in the market is the fact that it is an integrated solution that brings together DMS, workflows, record management (packaging records & batch records), advanced reporting, analytics and audit trails. Everyone at ManageArtworks from the leadership to the project manager, were willing and able to configure the solution as per our specific needs.
Parle Agro
We are in an FMCG Volume Business where end-to-end artwork ecosystem and quick turnaround time are critical elements. We wanted to digitalize the Artwork Management to eliminate human errors and improve turnaround time. At Parle Agro Ltd, we achieved these objectives with the implementation of the KAROMI ManageArtworks System. The KAROMI project and support team, along with senior management, have proven to be exceptionally supportive, knowledgeable, innovative, and committed throughout the journey.
Parle Agro
We needed a solution to manage our artwork development and approval process better, and found ManageArtworks. With this easy-to-use system, we have been able to effectively reduce time to market, increase productivity, and increase artwork review disciplines to help minimize errors.
Parle Agro
After a year of development, we adopted ManageArtworks for proofreading and validation. Following a trial in the French market, we expanded its use to subsidiaries and export.
This 100% English platform was quickly mastered by internal and external collaborators. It offers centralization, data security, traceability, and streamlined packaging reviews, saving time and effort. After 3+ years, it continues to receive unanimous praise and a growing user base!